Terms of service

Welcome to giftnshop. By accessing giftnshop.in or placing an order, you agree to the following Terms of Service.

1. Products

We make reasonable efforts to ensure that product descriptions, images, prices and specifications are accurate. Minor variations in colour, texture, finish or appearance may occur, especially for brass, handcrafted and decorative products.

2. Orders & Payments

All orders are subject to product availability and successful payment confirmation. We reserve the right to cancel orders due to product unavailability, pricing errors, payment issues or suspected fraudulent activity.

Payments are processed through the payment methods available at checkout.

3. Pricing

Product prices may change without prior notice. Shipping charges, taxes, customs duties or import charges may apply depending on the order and destination.

4. Shipping

We offer shipping across India and to international destinations where available. Delivery timelines are estimates and may vary due to courier delays, customs, weather or other circumstances beyond our control.

International customers may be responsible for customs duties, import taxes and other destination-country charges.

5. Returns & Refunds

Returns, cancellations, replacements and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.

6. Website Use

You agree to use our website only for lawful purposes and not to misuse, damage, interfere with or attempt to gain unauthorised access to our website or services.

7. Intellectual Property

All logos, images, product descriptions, graphics, text and website content on giftnshop are owned by, licensed to or used with permission by giftnshop. They may not be copied or commercially used without permission.

8. Third-Party Services

Our store may use third-party services including Shopify, payment gateways, shipping providers, analytics and marketing platforms. These services may have their own terms and privacy policies.

9. Limitation of Liability

To the extent permitted by applicable law, giftnshop is not responsible for delays or losses caused by circumstances beyond our reasonable control, including courier delays, customs delays, technical issues or incorrect information provided by customers.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

10. Governing Law

These Terms are governed by the applicable laws of India, subject to any mandatory consumer protections applicable to customers in their location.

11. Contact Us

Business: giftnshop
Website: giftnshop.in
Email: info@giftnshop.in
Customer Support: Monday to Saturday, 10:00 AM – 6:00 PM IST
Sunday: Closed